Hi! I’m Molza, the girl behind MolzaCreations aka Cosplay.Tattoo.
I care about keeping your personal information safe and only using it when I have a reason to do so.
This Privacy Policy explains what personal information I collect when you use this website or place an order, why I use it, and what rights you have over your information.
Who is responsible for your information?
The person responsible for the personal information processed through this website is me, Molza, operating MolzaCreations / Cosplay.Tattoo from the EU.
Email: support@cosplay.tattoo
If you have any questions about privacy or how your information is handled, you can contact me directly at the email above.
What information do I collect?
Depending on how you use the website, I may collect information such as:
- Your name
- Billing and delivery address
- Email address
- Telephone number, if you provide one
- Order details and products purchased
- Payment and transaction information
- Information you provide when contacting me
- Information needed to deliver your order
- Information necessary to prevent fraud or protect the website
- Technical information generated when you use the website, such as IP address, browser and device information, where applicable
- Cookie and similar information, where applicable
I only ask for information that is reasonably necessary for the relevant purpose.
Why do I use your information?
I use personal information mainly to:
Process your orders
I need your name, address, contact information and order details to process and fulfil your purchase.
This includes preparing your order, arranging delivery, sending order-related emails and dealing with problems with an order.
Process payments
Payments are handled through the payment methods offered at checkout.
Your payment-card details are processed by the relevant payment provider. I do not ask you to send your card number, security code or other payment credentials to me by email or social media.
Communicate with you
If you contact me, I use the information you provide to respond to your question, help with an order or provide customer support.
Meet legal obligations
I may need to keep or provide certain information where required by applicable accounting, tax, consumer-protection or other legal requirements.
Keep the website safe
I may process technical information where necessary to protect the website, prevent abuse, investigate suspicious activity and maintain security.
Improve the website
Where analytics or similar tools are used, information may be processed to understand how visitors use the website and help me improve it.
Where consent is required, I will ask for that consent before carrying out the relevant processing.
What is the legal basis for using your information?
Depending on the situation, I may process your personal information because:
- it is necessary to perform a contract with you, such as fulfilling an order;
- it is necessary for legal obligations, such as keeping records required by law;
- it is necessary for my legitimate interests, such as protecting and maintaining the website, provided those interests do not override your rights; or
- you have given consent, where consent is the appropriate legal basis.
I will not use your personal information for purposes that are incompatible with the reason it was collected.
Who receives your information?
I don’t sell your personal information.
Some information may need to be shared with trusted service providers when this is necessary to operate the store and fulfil your order.
For example, information may be provided to:
- Payment providers, so that payments can be processed
- Postal services and delivery companies, so that your order can be delivered
- Website hosting and technical service providers, where necessary to operate and secure the website
- Professional advisers or authorities where disclosure is required by law
I only share information where there is a legitimate reason to do so.
Payment information
Payments through this website are processed by the payment provider offered at checkout.
I do not need your full payment-card number to fulfil your order and I will never ask you to send card details to me by email.
How long do I keep your information?
I keep personal information only for as long as it is reasonably necessary for the purpose for which it was collected.
Some information relating to purchases may need to be retained for longer because of accounting, tax, legal, consumer-protection or other statutory requirements.
When information is no longer needed, I will delete it or otherwise dispose of it appropriately where reasonably possible.
Cookies
This website uses cookies and similar technologies.
Some cookies are necessary for the website to function. For example, cookies may be required for things such as shopping carts, checkout and maintaining the functionality of the website.
Other cookies, such as certain analytics, advertising or third-party tracking cookies, may require your consent before they are used.
Where consent is required, I will provide the appropriate choice and information about the purposes of those cookies.
You can also manage cookies through your browser settings.
EU guidance distinguishes strictly necessary cookies from cookies used for analytics, behavioural advertising and similar purposes; consent may be required for the latter.
Your rights
Depending on the circumstances and applicable law, you have rights concerning your personal information, including the right to:
- Ask for access to the personal information I hold about you
- Ask for inaccurate information to be corrected
- Ask for your information to be erased where applicable
- Ask for processing to be restricted
- Object to certain processing
- Request portability of certain information
- Withdraw consent where processing is based on consent
Withdrawing consent does not affect processing that was lawfully carried out before you withdrew it.
Some rights are subject to legal conditions and exceptions.
If you want to exercise one of your rights, please contact me:
I will respond within the timeframe required by applicable data-protection law.
International transfers
Some service providers used to operate an online store may process information outside Cyprus or the European Economic Area.
Where personal information is transferred outside the EEA, I will rely on an appropriate legal mechanism for the transfer where required by GDPR, such as an adequacy decision or appropriate safeguards.
Children’s privacy
This website is not intended to knowingly collect personal information from children.
If you believe that a child has provided personal information to me without appropriate permission, please contact me.
Keeping your information secure
I take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
However, no internet-based service can be guaranteed to be completely secure.
Please never send passwords, payment-card details or other sensitive credentials to me by email or social media.
Your right to complain
If you believe that your personal information has been handled unlawfully or that your data-protection rights have not been respected, you can contact me first and I’ll do my best to resolve the issue.
You also have the right to lodge a complaint with the independent relevant authorities.
Changes to this Privacy Policy
I may update this Privacy Policy from time to time if the website, services I use or applicable legal requirements change.
The latest version will always be published on this page.
Contact me
If you have any questions about this Privacy Policy or how I handle your personal information, please contact me directly:
Molza / MolzaCreations
Email: support@cosplay.tattoo